Who we are

Privacy Policy

Printz Shop respects your privacy and is committed to protecting the personal information you provide when using our website and placing an order.

Information We Collect

When you place an order or use our website, we may collect information such as your name, billing and delivery address, email address, phone number, order details, selected product designs, personalised names or text, and payment and delivery information.

How We Use Your Information

We use this information to process and fulfil orders, produce personalised products, arrange delivery or self-pickup, communicate with customers about their orders, provide customer support, maintain order records, and operate and improve our website.

Payments

Payments made through our website may be processed by third-party payment providers, such as Stripe. Printz Shop does not directly store complete payment card details. Payment providers may collect and process information necessary to complete the transaction in accordance with their own privacy and security practices.

Delivery and Service Providers

Where necessary to fulfil an order, relevant information such as the customer’s name, delivery address, postcode and contact number may be shared with courier, shipping and fulfilment service providers, including services used to arrange and manage parcel delivery.

Cookies

Our website may use cookies and similar technologies to provide essential website and shopping functions, such as maintaining your shopping cart and account session. Additional cookies may be used by plugins or services enabled on the website.

Customer Accounts

If you create an account with Printz Shop, we may store the information required to manage your account, orders and related services.

How Long We Keep Information

We retain personal and order information for as long as reasonably necessary for order fulfilment, customer service, business records, accounting, legal obligations and other legitimate business purposes.

Protecting Your Information

We take reasonable steps to protect customer information. However, no website or method of electronic transmission can be guaranteed to be completely secure.

Your Personal Information

You may contact Printz Shop if you have questions about personal information associated with your orders or account, or if you wish to request an appropriate correction or other action concerning your personal information, subject to applicable requirements.

Changes to This Privacy Policy

Printz Shop may update this Privacy Policy when our website, business practices or legal requirements change.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Printz Shop through our available contact channels.